Why We're The Leading Health & Safety Experts
- Easy to access location
- All our teachers are highly qualified
- Vibrant & friendly atmosphere
- Free onsite parking
- Free Wi-Fi
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Day-to-day work in call centres may present risks to staff and visitors, these risks could cause accidents or result in ill-health and injury if left unmanaged. Our risk assessment looks at risks, such as display screen equipment, poor posture when working and slips, trips and falls.
Management of hazards
A risk assessment is created to identify the hazards associated with dangerous activities and the appropriate ways of controlling them. This is a key component in safety management, alongside the reduction of risk. Our risk assessments outline both components and provides you with a risk matrix system to show you how risk should be reduced.
Clear safe systems of work
It is your responsibility to ensure that all staff carry out safe methods of work, in line with the risk assessment, as well as ensuring all outlined control measures are identified, followed and understood clearly. Then and only then should the risk assessment be signed by all staff working on the task to show they have read and understood the potential hazards and the control measures put in place.
We would always advise that employees undertake relevant training within their job role. Training your staff and employees will enhance their knowledge and lead to safer working practises, giving your staff the competence to carry out their job roles. It is important to keep training records up to date and complete refresher training when required.
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